Deep listening: How to listen with empathy and build trust
Leading begins with your presence, being honest, asking powerful questions and holding space with empathy. Being able to listen with empathy is a core part of developing self-awareness. Asking powerful questions that move people forward to positive action and change, are better than good answers.
How we are being is just as important as what we are doing - if not more.
Poonam will guide you through creating a compassionate environment, attuning to visual cues and practicing mindfulness.
You will leave this session understanding:
How to pause and actively listen with your whole body
How paraphrasing and mirroring creates trust
The difference between open and closed questions
How mindfulness helps us to stay present with what arises
The power of silence
Who will this support? What’s included?
People who want to:
Use open ended questions that reveal deeper insights
Attune to body language and uncover what people are really saying
Develop empathy, patience and confidence
Understand problems and collaborate to find the solution together
Build trust and understand other people's situations and feelings
I offer:
60 mins, half day or full day workshops. Either online or in person.
Somatic exercises
Self-reflection prompts
Book recommendations
Live Q&A
“When we get too caught up in the busyness of the world, we lose connection with one another - and ourselves.”
— Jack Kornfield